The issues with the Destiny 2 servers began with the most recent hotfix 18.104.22.168 which resulted in players experiencing missing triumphs, catalysts, and seals.
Additionally, there have been reports of characters going missing, but it has been stated that this issue is not on the end of the game developers, Bungie. Although, Bungie has acknowledged the most recent issues and is actively investigating them as we speak.
The servers being taken offline to help resolve the problem.
Due to the ongoing server issues caused by the recent hotfix, Destiny 2 has confirmed it will have to rollback to a previous state, approximately 25 minutes before the hotfix was applied, this will be the third time in the game’s history that the developer has had to rollback their database in order to restore player progress.
Server issues can occur for a variety of reasons, but in the case of Destiny 2, it seems that a recent hotfix may have caused the problem. Hotfixes are typically used to address small bugs or glitches in a game, but in this case, it seems that the hotfix may have accidentally caused players to lose progress or characters.
One potential cause of the issue could be a problem with the live service database that stores player data. This database is responsible for keeping track of a player’s progress, including their characters, weapons, and other items. If there is an issue with the database, such as a software bug or a problem with the servers, it can result in players’ data becoming corrupted or lost.
Another possible cause could be a problem with the game’s code. It is possible that the hotfix may have introduced a new bug or glitch into the game’s code, which is causing the issues with progress and characters.
In situations like these, game developers like Bungie will typically investigate the issue and try to determine the cause. They will then implement a fix or a workaround to address the problem and restore players’ progress as best as they can.
It’s important to note that this kind of issues are not uncommon in live-service games, and it’s part of the process of maintaining and updating the game. It’s also important to communicate to the players what is happening and what steps are being taken to fix the problem.
In the meantime, players who are experiencing these issues should keep an eye on the game’s official social media channels and website for updates on the situation. They should also be mindful of any in-game activities or purchases that may be affected by the server issues.
Update from Bungie: Our investigation and testing continues. To set expectations, this issue will not be resolved tonight. We are estimating a timeline of 3-4 AM PST tomorrow, January 25, for our fix to get deployed. Timeline subject to change. More info will be provided once available.